Couples massage was incredibly relaxing.

The luxurious Preferred Club Junior Suite had a stunning tropical view, and the couples massage at the spa was a highlight of our stay, leaving us feeling completely relaxed.

Beautiful ocean views from the room.

While the resort boasts beautiful design and friendly staff, it’s still working through some issues. Water quality was questionable, and several key amenities weren't operational.

wonderful access to beautiful beaches and local attractions

I enjoyed the beautiful ocean views from my room, and the close proximity to Isla Blanca made my weekend strolls incredibly enjoyable. being able to explore and discover new spots was a real highlight for me. the staff were very accommodating, ensuring a relaxing experience throughout my stay.

My wife says that the beach chairs were limited, making it tough for families to find shaded spots to relax, especially with little ones. A few more umbrellas and loungers would be a great improvement.

It's a nice choice for a momentary pause in Cancun with reasonable value. I enjoyed a beautiful ocean view from my room, making mornings special. Just be wary of aggressive sales pitches during your stay.

The property is absolutely beautiful, with stunning landscapes and elegant designs making every corner Instagram-worthy. My room had incredible ocean views that made every morning feel special. The spa experience was genuinely exceptional, with skilled therapists and a serene atmosphere. Dining options were varied, and I appreciated the emphasis on fresh ingredients. Some nights, it took longer to get seated at the restaurants, especially with a group. The dress code at certain restaurants felt a bit strict, which caught me off guard. The gym wasn’t operational during my stay, which was disappointing because I planned to use it. Additionally, the air conditioning issues in one of our rooms were frustrating, requiring multiple calls for support. Overall, the staff was friendly and accommodating, always willing to help, but they seemed a bit overwhelmed at times, especially during peak dining hours.

Fine, Fine, Fine

I was blown away by the luxurious decor and amazing ocean views. The infinity pool was a sun-soaked oasis where I could sip cocktails while overlooking the pristine beach. The dining experiences were great, especially the traditional Mexican dishes at El Patio that transported my taste buds straight to paradise.

do recommend 🥰🌴

The amenities here are great. The spa offers very nice treatments for couples. I enjoyed the spacious, well-decorated room with fine views. Dining was diverse and consistently delicious. Excellent service. 🌟

The hotel features luxurious facilities, excellent dining options, and an attentive staff that genuinely cared about our comfort. The property is clean and beautifully maintained, with ample outdoor seating and a variety of activities, ensuring a memorable experience.

Issues with air conditioning and dining wait times were frustrating.

The resort was tastefully decorated with elegant designs and vibrant colors, making it a delightful and comforting environment for relaxation. The pathways were easy to navigate, and the staff were incredibly accommodating, ensuring all needs were met.

Perhaps more accessible seating options by the pools.

A Dream Getaway with Sublime Dining and Exceptional Service

Our stay was a delightful escape filled with exquisite culinary experiences. The authentic flavors at El Patio amazed us, while the personalized service from our butler, Fonsi, truly elevated our visit. Pro tip, Be firm in avoiding membership sales, so you can fully enjoy the resort’s paradise!